Internet in the rooms

If your internet is not working anymore, you might be blocked by the HIZ – the current network provider of the waldhaus. You will then find your IP here – if so you must solve the issue, that your device(s) are causing (viral infecting, background malware etc.) for example with Desinec’t and afterwards contact the hiz directly – if not contact the netzwarte for further help and support. 

But please be reminded that sometimes it takes up to four weeks to solve the issue as the netzwarte as well as the hiz people do not get paid for the services provided!

Routers & LAN cables

You can get Routers, long and short LAN cabels and also power strips (Mehrfachsteckdosen) from are “Netzwarten”.


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VPN/Port sharing

Some programs, for example Steam, League of Legends or Whatsapp-Call, dont work from the Waldhaus-network. To fix that problem you can use a VPN client.